Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
Are your materials sustainably sourced?
Complex Shop is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes.
How should I care for my garments?
Care instructions are provided on the inner label of every garment. We generally recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.